Excerpts from March/April 2014:

2014 IWCA Convention Coverage

Celebrating its 25th year since a small group of window cleaners founded the International Window Cleaning Association in 1989, the annual convention and trade show convened at the Peabody Hotel in Memphis, Tennessee, February 12-15. Although the rhythm and enthusiasm was upbeat, the number of attendees and exhibitor personnel was down some compared to last year's conclave at St. Pete Beach, Florida, which drew one of the largest crowds in years. That event attracted 433 people including 341 window cleaners and 92 exhibitor personnel. Memphis attracted 377 including 285 window cleaners and 92 exhibitor personnel.(...)

Self-Insurance: 101

It should come as no surprise to anyone that many professional window cleaners are facing constantly rising business insurance premiums. After several years of steady rates, insurers have apparently begun raising insurance premiums while reducing available insurance coverage. One increasingly popular option for many businesses is a "self-insurance" program or insuring its own risks.(...)

10 Things NEVER to Ask a Job Candidate During an Interview

A job interview can feel a lot like a first date. An employer's goal is to get as much useful information as possible so as to be able to form an opinion of someone that they probably don't know anything about – all in the span of an hour or so. The prospective employee, on the other hand, tries to spin their skills and experience into a portrait of what they believe the employer is looking for, while making every attempt to convince the interviewer that they are indeed the best person for the job.(...)